Legal
Privacy Policy
We only ask for the details needed to quote and carry out roofing work, and we do not sell or share them for marketing.
Who we are
Daylesford Roofing (Troy Burton) is a roofing contractor based in Chipping Norton, Oxfordshire, United Kingdom. For any privacy question, contact us on 07481 237596 or dalsfordroofing@hotmail.com.
Information we collect
When you complete an enquiry form or contact us we collect the details you choose to give: your name, telephone number, email address, the property location or postcode, the service you need and any description of the problem. We do not ask for payment card details through this website.
How we use it
We use your information only to:
- respond to your enquiry and arrange to inspect the roof;
- prepare and issue a fixed written quote;
- carry out and administer any work you instruct, including guarantee queries;
- keep records required for insurance, tax and accounting purposes.
The lawful bases we rely on are legitimate interests (responding to an enquiry you made), performance of a contract (work you instruct) and legal obligation (record keeping).
Sharing
We do not sell your information and we do not share it for third-party marketing. We may share it where strictly necessary with suppliers or specialists working on your job, our insurers, or where required by law. Enquiry details submitted through this website may be handled by our website and customer-management providers acting on our instructions.
Retention
Enquiries that do not proceed are kept only as long as needed to follow up. Records of completed work are kept for as long as necessary to honour our workmanship guarantee and to meet legal and insurance requirements.
Your rights
Under UK data protection law you can ask us for a copy of your information, ask us to correct or delete it, or object to how we use it. Contact us using the details above and we will respond. You may also complain to the Information Commissioner’s Office (ico.org.uk).
Cookies, analytics and embedded content
This site keeps cookie use to the minimum needed to function. Our contact page embeds a Google map, which is served by Google and may set its own cookies when it loads.
Changes
We may update this policy from time to time. The version published here is the current one.